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Section Chief Awarded for Process-improvement Initiative

REDSTONE ARSENAL, Ala. (July 9, 2019) – A U.S. Army Combat Capabilities Development Command Aviation & Missile Center quality assurance specialist was recognized for his role in developing a process improvement initiative with industry partners. 

Dr. Juanita M. Christensen, U.S. Army Combat Capabilities Development Command Aviation & Missile Center executive director, presents Greg Clark, CCDC AvMC Engineering Directorate section chief, the Department of the Army Commanders Award for Civilian Service at Redstone Arsenal, Alabama, June 13. / Photo by Joanna Bradley

Dr. Juanita M. Christensen, CCDC AvMC executive director, presented the Department of the Army Commanders Award for Civilian Service to Greg Clark, CCDC AvMC Engineering Directorate product quality management division section chief, during a recent staff meeting. 

Due to contract timeline deficiencies, Clark called for team leads to participate in an internal review of open contracts. The goal was for CCDC AvMC and its industry partners to identify reoccurring issues throughout the contract life cycle. 

A review by Clark’s team uncovered that, because tasks were not assigned from the start, efforts were being duplicated resulting in increased costs and longer production periods for open contracts. 

This discovery led to the development of a broader forum discussion between federal and industry personnel, led by Clark. Together, participants developed new and improved processes and strengthened collaboration throughout the contract life cycle. 

“The biggest advantage of collaborating was the opportunity to share ideas as well as challenges encountered,” said Paul Anderson, AvMC ED PQM division branch chief. 

The forum further established a platform for better communication between AvMC and the Defense Contract Management Agency teams. Anderson said the combined team developed a synergistic approach on maximizing the capability of each organization and will result in an expected cost avoidance of over $650 million over the next four years. 

“Leveraging the experience and capability of DCMA will be key to reaching readiness goals for Army aviation,” said Clark. “We have sent employees to DCMA Mesa to gain additional auditing skills and perspectives that will allow greater synergy between organizations.” 

Clark said his focus is always on the warfighter. And, in keeping with the Army’s top priority, he said he will continue the forum and continue to improve processes that positively impact warfighter readiness whenever needed. 


The CCDC Aviation & Missile Center, formerly known as the Aviation & Missile Research, Development and Engineering Center (AMRDEC), is part of the U.S. Army Combat Capabilities Development Command, which conducts responsive research, development and life cycle engineering to deliver the aviation and missile capabilities the Army depends on to ensure victory on the battlefield today and tomorrow. Through collaboration across the command's core technical competencies, CCDC leads in the discovery, development and delivery of the technology-based capabilities required to make Soldiers more lethal to win our Nation's wars and come home safely. CCDC is a major subordinate command of the U.S. Army Futures Command.